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Frequently Asked Questions (FAQ)


How big are the bungalows?

We offer complete bungalows of 75 square meters, with a terrace, full bathroom, and panoramic views of the ocean and mountains. 

How many beds are there? How many people can sleep in each bungalow?

All our rooms feature a comfortable king-size bed measuring 2×2 meters. Each room has a capacity for 2 guests in the king-size bed. An additional bed can be added to accommodate up to a total of 4 guests in the room, available upon prior request and subject to availability.

What amenities will I find in the bungalow?

Included amenities: Air Conditioning, Private Bathroom, Hot Water, Hair Dryer, Towels, Soap, Shampoo & Conditioner, Daily Housekeeping, Wifi, Television, and Minibar.

What time can I check-in?

Check-in time: 1:00 PM
Check-out time: 10:00 AM.

Hotel Services & Dining

What does the price of a bungalow include?

Prices include meals, coffee, and fresh fruit drinks.

Internet connection available.

On-site restaurant.

Trail with diverse wildlife for exploration.

Do you offer cleaning and laundry?

Every day, we offer housekeeping and cleaning services, leaving it looking brand new!

Laundry service is available from 7 a.m. to 12 p.m.

Do you accommodate special diets?

 Menus are adapted to accommodate guests’ dietary restrictions. Please request any specific dietary requirements when making the reservation.

Transportation, Tours & Packages

What are our arrival options?

You have several arrival options:

  • Plane: Includes transportation to/from the airport in the package.
  • Boat from Sierpe: Detailed information about schedules, fares, and parking available at Oleaje Sereno Restaurant.
  • Own vehicle to Drake: Information about minivan or car rentals and Rent-a-Car options in Sierpe. There are three Rent-a-Car options that can leave the car in Sierpe:
    – Adobe Rent a Car – Uvita: Phone: 2743 8102
    – Hertz Rent a Car Uvita: Phone: 2743 8044
    – Alamo National Enterprise Rent a Car: Phone: 2743 8528

Questions? Please contact us!

Is airport transportation available?

Pick-ups and drop-offs from the Drake Bay airport are included in our  packages.

Is transportation from Sierpe to Drake Bay available?

Transportation from Sierpe to Drake Bay is included in packages with tours

Is transportation from Sierpe to Drake Bay available?

We can organize your tours with personalized, shared, or private options. Check out our tours page for details about available tour options and contact us for any questions regarding booking our tour packages!

Cancellations & Refunds