Frequently Asked Questions (FAQ)
Resuelve rápidamente tus dudas sobre Drake Bay Greenleaf, los bungalows, cómo llegar, tours y más.
Frequently Asked Questions
Your journey into the wild starts here. Find quick answers about your stay, our eco‑luxury bungalows, and how to explore Drake Bay’s rainforest and ocean with confidence.
About Drake Bay Greenleaf
What is included in my stay?
Your stay includes all meals, natural drinks, coffee, WiFi, daily housekeeping, access to private nature trails, and panoramic ocean and jungle views. We also assist with tour and transportation arrangements.
What are the check-in and check-out times?
- Check-in: 2:00 pm
- Check-out: 11:00 am
If you need a special schedule, we can help depending on availability
Does the hotel have a restaurant?
Yes. We offer an exclusive restaurant for guests, serving a fresh daily menu inspired by local ingredients.
Is WiFi available?
Yes, WiFi is available in common areas and inside the bungalows. Speeds may vary due to Drake Bay’s remote location.
Are there trails or activities on the property?
Yes. You can explore private trails surrounded by wildlife—perfect for spotting monkeys, birds, and other animals.
Bungalows & Amenities
How big are the bungalows?
Our bungalows are spacious, eco‑premium units with ocean or jungle views
How many people can stay in each bungalow?
Each bungalow accommodates 2 guests. For families or groups, we can recommend additional options.
What type of bed do they include?
king-size bed with a premium mattress, high-quality linens, and natural ventilation.
Do the bungalows have air conditioning?
No. To stay aligned with our eco-friendly philosophy, we use natural ventilation. The design keeps the bungalow cool and comfortable.
Can an extra bed be added?
No, bungalows are designed exclusively for two guests.
What views do the bungalows offer?
Depending on the category, you’ll enjoy ocean views, jungle views, or both.
Hotel Services
What does housekeeping include?
Daily cleaning, fresh towels, and general maintenance of your bungalow.
Do you offer laundry service?
Yes, for an additional fee.
Can you accommodate special diets?
Absolutely. We can prepare vegetarian, vegan, gluten-free, and other special diets with prior notice.
Is there a minibar?
We do not offer a minibar, but natural drinks, coffee, and filtered water are available throughout the day.
Meals & Dietary Options
What kind of meals do you serve?
Breakfast, lunch, and dinner prepared with fresh, local ingredients.
Do you offer vegetarian or vegan options?
Yes. Please let us know when booking.
Are drinks included?
Yes, natural drinks, water, and coffee are included.
Transportation & How to Get Here
What are the options to reach Drake Bay?
You can arrive by boat from Sierpe, by domestic flight from San José, or by 4×4 vehicle during the dry season.
Do you offer transportation from Sierpe?
Yes, we can coordinate your boat transfer from Sierpe to Drake Bay.
Can I arrive with my own vehicle?
Yes, but only during the dry season. We recommend checking with us before traveling.
Where can I park if I arrive through Sierpe?
There are private, secure parking options near the Sierpe dock.
Is airport transportation included?
It is not included, but we can help you arrange it.
Reservations, Payments & Cancellations
What is your cancellation policy?
Cancellations must be made at least 30 days in advance for a full refund. Specific policies are detailed during booking.
How can I modify my reservation?
Contact us via WhatsApp or email and we’ll assist you based on availability.
What payment methods do you accept?
Credit cards, bank transfers, and electronic payments.
Do you offer special packages or promotions?
Yes, especially for couples and honeymoon stays. Check our Packages section.
