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Our Policies

General Policies

Check out our FAQ page for more frequently asked questions about Drake Bay Greenleaf!

Cancellations and No Shows

Since Drake Bay Greenleaf is a small exclusive hotel, we require notice of cancellation of at least 60 days in advance for a full refund. If the cancellation is received in less than 60 days, the deposit cannot be reimbursed.
Reservations that are a No Show will not receive a refund, nor will parties that do not use the full reservation, tour bookings, or local charter flights. Etc.

In the event of a natural disaster such as an earthquake or hurricane, any deposits or payments will be applied to a booking at a future date. There are no refunds for natural disasters. Credit only.

Families are welcome at Drake Bay Greenleaf! Please contact us to determine pricing for additional beds and dining for children under 12.

Canceled tours have a fee of $50 per person if they are canceled a month before and if canceled less than a month you have to pay the entire tour.

We are sorry, however pets are not permitted.60

Corkage Fee

If you would like to bring something from your private collection, our corkage fee is $10 per bottle.

All bookings must be paid in full prior to your arrival. 50% deposit is due at the time of booking and the final payment is due 60 days prior to the arrival date.
We do accept walk in reservations depending on room availability.
Payment is accepted by credit card through PayPal, in US dollars. Exchange rates and fees are subject to change. Travelers Cheques are not accepted.
Rates do not include 13% Costa Rican tax.
We can add extra beds; please contact us first to confirm availability.
Our Rates do not include alcoholic beverages or soft drinks. These are available for purchase at the bar.

Costa Rican law does not allow smoking in rooms and common areas. Smoking is permitted in designated areas only.
All transfers to and from airport are included in our Rates.
Our check-in time is at 1:00PM and our check-out time is at 10:00AM.